Communications and Conversations
Let Them All Talk
I posed a simple question on Twitter: I see a trend toward DMs over emails for some people. Not a huge email fan either but still not sure I like said trend. Thoughts?
A Twitter “DM” is simply the email platform called Direct Message.
Email me your fax so I can DM the response to your PDA
In the course of a day, I will use literally every medium at my disposal and I don’t give it much thought. Some prefer email, others like calls, social media portals for others, texts are the way to chat with some and there are friends and colleagues who don’t do anything unless it’s face-to-face.
Here are some responses to my query...
joshchandler: it's interesting, a lot of people DM me as if they were sending an email.
ethanwaldman: If the connection is meaningful- networking, NOT selling, I prefer email. 140 characters is not enough for correspondence.
clothbot: DM is the new IM replacement.
MarkBlevis: The problem is the amount of time & energy it takes to move the conversation in DM (140-char) vs. email or in-person.
knealemann to ethanwaldman: In the course of a day, I may 'converse' with someone in five different ways. #technology
Wooby: Excellent point about new communications tools giving us more choice. This is left out of social media conversation too much. I get notified of DMs via email anyway. Ditto for FB msgs. On my end, they're all the same.
knealemann to wooby: some just grab whatever is convenient and use that. I correspond with some on several medium (email, DM, phone, person) at once.
Rebelcontent: DM's to be less efficient.
knealemann to joshchandler: some want to conduct business without it going on the company email server, as an example.
SuzeMuse: Everyone uses the media in a different way. It comes down to personal preference. I've been using skype video lots. I also think it depends how well you know the person. I've had plenty of meaningful text conversations.
I'll take face-to-face over every other portal, tool or gadget.
What is your preferred form of communication?
@knealemann
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How Do You Communicate? Where Are Your Conversations? http://bit.ly/UHFbW #communications #socialmedia via @knealemann
Sasha said... September 22, 2009 1:54 PM
RT @SashaHalima How Do You Communicate? Where Are Your Conversations? http://bit.ly/UHFbW #communications #socialmedia via @knealemann
Kerry said... September 22, 2009 1:55 PM
RT @knealemann: New Post: How Do You Communicate? Where Are Your Conversations? http://bit.ly/UHFbW #communications #socialmedia
Gunther said... September 22, 2009 4:30 PM
Hmm. For me, the method depends on several factors. Twitter DMs are quick, and are great if you need to shoot someone a quick message.
If you need to get a little more in-depth, then email is the answer.
If I'm chatting with a friend, texts are great (and fun), because they go at the pace at which the respondents are available.
Phone or Skype (preferably on video) are terrific, but I reserve those exchanges for special circumstances (either talking with clients, friends, or those whom I really want to get to know better).
In short, though, the best method is the one that works in a given situation. I use my best judgment.
Melissa DelGaudio said... September 22, 2009 7:54 PM
face-to-face :) but having said that I certainly use all the other forms too throughout the working day!
Birri said... September 22, 2009 11:38 PM
Smarmy answer: telepathic. Heartfelt answer: face-to-face. Sorry, no tech devices involved.\
Kimberley said... September 22, 2009 11:38 PM
face-to-face with telephone as next best
Jane said... September 22, 2009 11:39 PM
I love hand written notes and cards.
Trish said... September 22, 2009 11:39 PM
Smoke signals
Mike said... September 22, 2009 11:39 PM
Sasha, Gunther, Kerry - thanks for the RTs but I'm still waiting for your answers! km
Kneale Mann said... September 22, 2009 11:40 PM
Melissa, in short I agree with all of that - thanks for your comments! km
Kneale Mann said... September 22, 2009 11:40 PM
Birri, don't we all?! It's unavoidable but yeah, face-to-face is tough to beat.
Kneale Mann said... September 22, 2009 11:41 PM
Kimberley - awesome answer, thanks! km
Kneale Mann said... September 22, 2009 11:41 PM
Trish, ooooh a nice touch (rarely used any more)!
Kneale Mann said... September 22, 2009 11:41 PM
Jane, phone is almost as good and better than most others because you can hear subtlety and intent. km
Kneale Mann said... September 22, 2009 11:43 PM
Mike, watch out for a man on a pony with a rolled up piece of wood pulp with a stratched note from an ink dipped feather. I sent that in February, it should arrive any day.
Kneale Mann said... September 22, 2009 11:43 PM
I love one on one communication, especially that we're surrounded by technology.
But I do smile when I get a message (voicemail, text, or email) from someone I care about when I'm having a rough day. Is my hybrid point of view linked to my generation?
Kelly Ann said... September 23, 2009 6:48 AM
Heart to Heart
Chris said... September 23, 2009 6:49 AM
I'm a speech teacher, so I know I'm biased... but I prefer the most personal method available, because I think it reduces miscommunication. Face-to-face > Phone > Email > Text message/DM > etc.
Christina said... September 23, 2009 10:27 AM
I love hearing from people in any form!
Linda said... September 23, 2009 7:45 PM
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